For many permanent residents, renewing a PR card is not just an administrative step — it’s a critical moment that can determine whether they retain their status in Canada. As practitioners, we play an essential role in guiding clients through the residency requirements under section 28 of the Immigration and Refugee Protection Act (IRPA).
Here are nine practical strategies every practitioner should know when advising clients:
1. Exit Letter after Landing
Provide new permanent residents with an exit letter outlining their rights and obligations. Setting expectations early helps clients understand the importance of maintaining compliance from the start.
2. Traveller History
When applying for PR card renewal and unsure about a client’s travel record, request a Travel History Report from CBSA through an Access to Information request. This ensures accuracy and avoids surprises.
3. PR Renewal Card Timing
Never apply for a PR card renewal until the 730-day residency obligation is met — unless the client qualifies for a narrow exemption. Timing is critical.
4. Stay in Canada
Advise clients to avoid international travel when they are short of days. A return to Canada at that point could trigger a formal residency obligation assessment.
5. Proof of Compliance
Always ensure PR card or PRTD applications include ample supporting evidence. Strong documentation can make or break a case.
6. Evaluate Risks
Remind clients that exceptions to the 730-day rule are narrowly interpreted. Counsel should help clients realistically assess their chances before proceeding.
7. Port of Entry
Help clients choose the most appropriate port of entry when travel is necessary. This can sometimes reduce complications at the border.
8. POE Preparation
Prepare clients for questions at the port of entry. Clear guidance helps them respond confidently and consistently.
9. Be Transparent
When a client’s status is at risk, be clear and transparent with them. Honesty allows clients to make informed decisions about their future in Canada.
Final Thoughts
These strategies illustrate how proactive, practical guidance can help clients not only comply with Canadian residency requirements but also successfully navigate the PR card renewal process. By setting expectations early, carefully timing applications, and preparing clients for risks and procedures, practitioners can safeguard their clients’ permanent resident status.
Learn more about our Maintaining PR and PR Card Renewal course:
