Key Issues Regarding the CICC Code of Professional Conduct

Included with our Passes

May 19, 2025 at 12:00pm EST

$30

1 hour

Attend Live and On-Demand Recording

SUMMARY

Over the past year, RCICs have been under greater scrutiny as Canadian immigration took a political and media spotlight. This course is designed to review key issues that RCICs and RISIAs may encounter in their practice and how to manage them while following the College’s Code of Professional Conduct, which came into force in June 2022. Using illustrative examples, the instructor will help participants understand the College’s professional conduct and competence requirements. The course will also cover the Code’s standards for marketing and client relationships in order to ensure that attendees uphold the profession’s high ethical standards while providing high quality services to their clients.

Includes:

WHAT YOU'LL LEARN

  • Professional Conduct
  • Competence
  • Relationship to other Licensees
  • False, misleading, or inaccurate public statement
  • Case Study

CPD CREDITS

For Regulated Canadian Immigration Consultants and RISIAs
College of Immigration and Citizenship Consultants

Approved for 1 CPD Hour
Video recording valid until May 19, 2026

Learn from experts in their field by purchasing this course

This course is included in these Passes:

INSTRUCTOR

Matthew McDonald

Regulated Canadian Immigration Consultant
Matthew McDonald Immigration Services

Matthew is based out of Toronto but currently runs his digital-first practice from Buenos Aires, Argentina, where he is studying Spanish and getting a personal refresher on migration. His formal education includes a Bachelor of Arts (Honours) from Brandon University and a Master of Arts from the University of Ottawa. He completed his Immigration Consultant education through Humber College and became an RCIC in 2016.

Before shifting into Canadian immigration work full time in 2023, Matthew worked in the Canadian post-secondary sector for 10 years, first as an international student advisor at Humber College, and then at Rotman School of Management, University of Toronto.

Because of his extensive experience supporting international students from within colleges and universities, his practice grew through requests to support international students and their family members navigate a range of temporary and permanent resident applications. He particularly enjoys supporting family-class applications; his first encounter with Canada’s immigration system took place in 2011 when he began the process of sponsoring his husband for permanent residence while living in Skopje, Macedonia.

Matthew’s career began as a university instructor and high school teacher, and he continues to keep teaching as part of his work. In addition to professional development courses for LPEN, he has spent multiple years as part of the team that develops and delivers the International Students and Immigration Program through the Canadian Bureau of International Education, which is the training program for Regulated International Student Immigration Advisors (RISIAs) who advise international students within Canada’s post-secondary sector.