WI Credibility and Reliability

Workplace Investigations: Credibility and Reliability Assessment

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Included with our Passes
  • Instructor

Antonio Urdaneta

  • Date

October 2, 2025 at 12:00pm EST

  • Price

$100

  • Duration

2 hours

  • Format
Attend Live and On-Demand Recorded

SUMMARY

Explore the essential principles behind assessing credibility and reliability in investigations, legal analysis, and decision-making. This guide walks you through foundational concepts, practical tools, and real-world applications – including the landmark (1952) case Faryna v Chorny. Learn how to use neutral language, evaluate witness demeanor, detect bias, and weigh corroboration. Whether you’re a legal professional, HR investigator, or decision-maker, this resource equips you with the insight to distinguish fact from fiction with clarity and confidence.

Includes:
  • Certificate of Completion
  • Attendance at the live two hour webinar.
  • Access to the course materials.
  • Ability to watch the webinar until December 31, 2026.

WHAT YOU'LL LEARN

What Is Credibility and Reliability?

  • Why It Matters: Practical Applications
  • Speaking Fairly: Using Neutral, Descriptive Language
  • Key Factors in Assessing Credibility
  • When Witnesses Have a Stake: Interested Testimony
  • Does It Add Up? Consistency with Probabilities

The Real Test of Truth

  • Belief vs. Reality: Sincerely Held but Mistaken Views
  • What Shapes Credibility? Influencing Factors
  • Consistency Inside and Out
  • Understanding Motive
  • Spotting Bias and Personal Interest
  • Reading Demeanor Carefully

What Shapes Reliability? Key Considerations

  • The Role of Memory
  • Corroboration: Strength in Numbers
  • Clarity: Making Sense of the Story

Let’s Fix It

  • Spot vague language, bias, and unsupported claims.
  • Replace judgmental or speculative phrasing.
  • Apply consistency, corroboration, and context.
  • Avoid over-reliance on demeanor or assumptions.
  • Practical tips for revising problematic sections.

CPD CREDITS

Consider using the course as part of your associations CPD requirements

Give your career a boost by accessing this high-quality course!

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This course is included in these Passes:

Check our Passes
  • Discounted course rates
  • Work towards your yearly CPD requirements in one purchase
  • Expand your knowledge

INSTRUCTOR

Antonio Urdaneta

B.C.L., N.C.A, GP. LL.M
Barrister & Solicitor, Founder Workplace Legal

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Antonio Is the thought leader behind Workplace Legal. He focuses on improving work climate and empowering business leaders, entrepreneurs, managers, supervisors and human resources professionals to reduce the inherent threats of workplace relations by providing innovative training, advisory, investigations, and litigation services. Antonio uses coaching tools and skills to inform, advice and represent workplaces in their virtual and physical challenges, including business transformation and managing toxic leadership.

​Antonio obtained a Bachelor’s of Civil Law from Zulia’s University in 2003 and completed the Canadian National Committee on Accreditation in 2015. His legal work includes employment standards, human rights, health and safety, pay equity, harassment, discrimination, violence, hazards, privacy, BYOD, agreements, contracts and policies, employment related ADRs (mediation, arbitration), and litigation (wrongful/constructive dismissals). He has successfully represented and assisted clients at the Superior Court of Justice and various administrative tribunals in Ontario.

​Antonio also conducts workplace investigations regarding allegations of violence, harassment, discrimination, accidents/incidents, theft and failure to comply with company policies, by-laws and collective agreements.