An analysis of human rights law in the Canadian hiring process and practical strategies for building consistent, defensible recruitment practices.
Included with our Passes – Learn more
Catalina Policzer
September 16, 2026 at 12:00pm EST
$100
2 hours
Attend Live Online and On-Demand Recording
Hiring decisions are among the highest-risk activities an organization undertakes under Canadian human rights legislation, and the consequences of getting it wrong extend well beyond the interview room. This course gives HR professionals and hiring managers a practical, legally grounded understanding of how human rights law applies at every stage of recruitment, from job postings and screening through to final selection decisions. Participants will explore the prohibited grounds of discrimination, the legal test for a human rights complaint, and when differential treatment may be justified under bona fide occupational requirements and the duty to accommodate. The course also addresses emerging compliance risks tied to AI and automated screening tools, the documentation practices that protect organizations when decisions are challenged, and the shared accountability that exists between HR, recruiters, and hiring managers under human rights law. Participants will leave with concrete, job-related strategies for reducing bias, structuring interviews consistently, and building recruitment processes that are both fair and legally defensible.
Currently awaiting accreditation from associations across Canada.
• (Bona Fide Occupational Requirements (BFOR)
• Duty to accommodate & Undue hardship (what it means in practice)
• Elements of a human rights complaint
• How tribunals assess discrimination
• Intent vs. impact (intent does not matter)
• Job postings and advertisements
• Applications and screening
• Interviews and selection decisions
• Pre-employment testing and assessments
• Direct vs. indirect (adverse impact) discrimination
• Using job-related criteria
• Consistent, structured hiring practices
• Accommodation during recruitment
• Disability and accommodation in hiring
• Criminal background considerations
• Drug and alcohol testing:
• Safety-sensitive roles and limits on testing
• Unconscious / implicit bias
• How bias can influence screening and interviews
• Simple strategies to reduce bias (structured panels, scoring tool
• Risks of systemic or indirect discrimination
• Importance of human oversight
• Ensuring tools reflect job related criteria
• Why documentation matters in defending decisions
• What to document (criteria, scoring, rationale)
• What not to document (personal or protected characteristics)
• Hiring manager vs. recruiter vs. HR
• When to escalate concerns or seek advice
• Shared accountability under human rights law
Taking more than one HR course?
Catalina Policzer, CPHR, ACC
Senior Manager of HR and Operations at the Peter A. Allard School of Law at UBC
Catalina Policzer is a Senior HR Professional and Certified Coach with more than a decade of progressive HR leadership experience across post-secondary, construction, and property management sectors in Canada. Currently serving as Senior Manager of HR and Operations at the Peter A. Allard School of Law at UBC, Catalina brings deep, practical expertise in the full employee lifecycle, including full-cycle recruitment, employee relations, accommodation and return-to-work, progressive discipline, and workplace investigations. Her hands-on experience advising managers and organizations on legally compliant HR practices gives her a grounded, real-world perspective on the human rights obligations that arise throughout the hiring process. As a former HR Advisor at UBC, Catalina guided clients through complex employee relations matters with direct reference to collective agreements, the Employment Standards Act, and HR best practices, making her well positioned to translate legal frameworks into actionable guidance for HR professionals and hiring managers. A CPHR designate and Associate Certified Coach, Catalina holds a Certificate in Organizational Coaching from UBC and brings a reflective, bias-aware lens to her facilitation style. In this course, she draws on years of frontline recruitment and HR advisory experience to help participants build structured, consistent hiring practices that are fair, defensible, and grounded in Canadian human rights law.
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Absolutely. Every LPEN course is recorded, and the recording is added to your account within a few business days. You can log in anytime to watch it on demand and still receive your digital certificate of completion.
LPEN seeks accreditation for each course from the College of Immigration and Citizenship Consultants (CICC) and the Law Society of Ontario (LSO),the Law Society of BC (LSBC) when applicable. Accreditation details and approved CPD hours are listed in the CPD Credits section on each course page, so you can easily confirm how the course qualifies toward your professional development requirements.
A digital certificate of completion will be available once the course recording has been uploaded. After that, you can follow the steps at the top of your My Courses page—where you’ll also find a short video explaining how to download your certificate. Be sure to save it as part of your documentation for your CPD hours.
This course may be included in one or several LPEN Passes. Passes offer discounted rates and access to multiple courses, making CPD compliance simpler. Check out our Passes page to see where it is included.
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