The Immigration and Refugee Board of Canada (IRB) has announced important updates to how documents must be submitted electronically. The My Case portal is now the IRB’s primary and secure channel for electronic document submission. This change is part of the IRB’s ongoing effort to streamline procedures, enhance digital access, and strengthen data security across all divisions.

Under the new process:

• Counsel and designated representatives appearing before the Refugee Protection Division (RPD) and the Refugee Appeal Division (RAD) are expected to use the My Case portal for all electronic document submissions.
• Email can no longer be used to submit documents to the RPD and RAD.
• Canada Post Connect is no longer accepted for submissions to any division.
• Fax submissions are strongly discouraged for all divisions.

To maintain access to justice, self-represented claimants and appellants will be gradually invited to register for the My Case portal. However, they may continue using email for document submissions to the IRB if they prefer.

Any other form of electronic submission now requires permission from the relevant division and will only be considered in exceptional circumstances.

These changes highlight the IRB’s commitment to modernizing its systems, improving efficiency, and providing a consistent, secure process for document management. Legal representatives and claimants should review their current submission methods to ensure full compliance with the updated rules.

Key Takeaways:

• The My Case portal is now the primary platform for submitting documents to the IRB.
• Email and Canada Post Connect are no longer accepted for the RPD, RAD, or other divisions.
• Fax submissions are discouraged.
• Self-represented individuals may continue to use email for now.
• Alternative electronic methods require prior IRB approval.

#IRB #MyCasePortal #CanadaImmigration #ImmigrationUpdates #RefugeeProtection #RPD #RAD #ElectronicSubmission #ImmigrationLaw #IRBProcedures

Last week, we hosted a Continuing Professional Development (CPD) course on admissibility hearings at the Immigration and Refugee Board (IRB). Learn more about the key takeaways and practical strategies here: