Registration is open for most 2026 courses. Annual Memberships and passes will be released January 1, 2026, with special pricing throughout January.
Registration is open for most 2026 courses. Annual Memberships and passes will be released January 1, 2026, with special pricing throughout January.
A review of the CICC Code of Professional Conduct and its implications for ethical immigration practice.
Included with our Passes – Learn more
Matthew McDonald
May 12, 2026 at 12:00pm EST
$30
1 hour
Attend Live Online and On-Demand Recording
This course provides a practical review of the key ethical and professional obligations that RCICs and RISIAs must follow under the Code, which came into force in June 2022. Through real-world examples and guided discussion, participants will explore core duties including professionalism, honesty, competence, and client-relationship management. The course will also address marketing rules, use of endorsements, and compliance when promoting services. Practitioners will leave with clarity on how to uphold high professional standards, protect their licence, and provide ethical and competent service in a rapidly changing immigration landscape.
• Standards of Profession
• Relationship of Trust
• Duty of loyalty, honesty and civility
• Competence and diligence
• Maintaining competence
• Obligation if not competent
• Delivering quality services
• Marketing of services
• Client endorsements
• Use of College symbols
Fulfill your CPD requirements with our expertly curated passes. Dive deep into specialized topics or explore a wide range of courses—all in one convenient package. Learn more.
Regulated Canadian Immigration Consultant
Matthew McDonald Immigration Services
Matthew is currently based out of Montreal, where he is refreshing his French skills and considering licensing in Quebec. His formal education includes a Bachelor of Arts (Honours) from Brandon University and a Master of Arts from the University of Ottawa. He completed his Immigration Consultant education through Humber College and became an RCIC in 2016.
Before shifting into Canadian immigration work full time in 2023, Matthew worked in the Canadian post-secondary sector for 10 years, first as an international student advisor at Humber College, and then at Rotman School of Management, University of Toronto.
Because of his extensive experience supporting international students from within colleges and universities, his practice grew through requests to support international students and their family members navigate a range of temporary and permanent resident applications. He particularly enjoys supporting family-class applications; his first encounter with Canada’s immigration system took place in 2011 when he began the process of sponsoring his husband for permanent residence while living in Skopje, Macedonia.
Matthew’s career began as a university instructor and high school teacher, and he continues to keep teaching as part of his work. In addition to professional development courses for LPEN, he spent multiple years as part of the team that develops and delivers the International Students and Immigration Program through the Canadian Bureau for International Education, which is the training program for Regulated International Student Immigration Advisors (RISIAs) who advise international students within Canada’s post-secondary sector.
Have questions? We’re here to help. Check out our FAQs to learn more about this Course.
Absolutely. Every LPEN course is recorded, and the recording is added to your account within a few business days. You can log in anytime to watch it on demand and still receive your digital certificate of completion.
LPEN seeks accreditation for each course from the College of Immigration and Citizenship Consultants (CICC) and the Law Society of Ontario (LSO),the Law Society of BC (LSBC) when applicable. Accreditation details and approved CPD hours are listed in the CPD Credits section on each course page, so you can easily confirm how the course qualifies toward your professional development requirements.
A digital certificate of completion will be available once the course recording has been uploaded. After that, you can follow the steps at the top of your My Courses page—where you’ll also find a short video explaining how to download your certificate. Be sure to save it as part of your documentation for your CPD hours.
This course may be included in one or several LPEN Passes. Passes offer discounted rates and access to multiple courses, making CPD compliance simpler. Check out our Passes page to see where it is included.
You don’t need to create an account separately. When you register for a course or pass, an account is automatically created during checkout. You’ll be asked to enter your email address and set a password—these will be your login details for future access.
Don’t miss the chance to join one of our upcoming courses!
Join 10,000+ Professionals and get courses updates, news and free premium content and videos.
Join 10,000+ Professionals and get courses updates, news and free premium content and videos.
