EnrolledNavigating Workplace Conflict
Instructor:Charmaine Hammond
An overview of practical strategies for identifying, de-escalating, and resolving workplace conflict while supporting fair and effective communication.
Courses are listed first, then pages, then news.
HR training built to the standard LPEN uses for lawyers and licensed practitioners, taught by people who do this work: employment and immigration lawyers, a conflict management specialist, and a senior HR practitioner. Live sessions, recordings, and a certificate every time.
Most HR training explains the framework. This explains what to do on Tuesday, when the complaint is already on your desk, the employee has a lawyer, and whatever you decide will be read back to you later. Every course is taught by someone who handles these matters professionally.
Conduct issues, performance management, grievances, and the conversations nobody wants to have.
Complaints, harassment allegations, and findings that have to hold up if they are challenged.
Mental health absences, return to work, the duty to accommodate, and where payroll fits in.
Screening, interviewing and selection, taken to the point where the decision is defensible.
Recruitment, retention, work permits, and the compliance obligations that follow the hire.
Translating legal risk into decisions the executive team can actually act on.
Eight courses across the year, each one a self-contained session on a single problem. 5 have already run, so those recordings and materials are in your account the moment you buy. The other 3 are still live.
EnrolledApril 16, 2026
Instructor:Charmaine Hammond
An overview of practical strategies for identifying, de-escalating, and resolving workplace conflict while supporting fair and effective communication.
EnrolledMay 13, 2026
Instructor:Antonio Urdaneta
An advanced look at workplace investigation decision-making, investigator selection, proportional discipline, and the risks of conducting—or not conducting—an investigation.
EnrolledJune 16, 2026
Instructor:Cristina Rogov
An in-depth overview of employer immigration compliance for HR professionals, with practical strategies for managing audits, risks, and internal controls.
EnrolledJuly 21, 2026
Instructor:Antonio Urdaneta
An advanced overview of mental health accommodation and return-to-work planning, with practical strategies for legal compliance and supportive workplace implementation.
EnrolledAugust 25 & 26, 2026
Instructor:Andrew Carvajal
An overview of the available options for Canadian employers to bring and retain foreign talent, including LMIAs and LMIA exemptions, as well as pathways to permanent residence.
EnrolledSeptember 16, 2026
Instructor:Catalina Policzer
An analysis of human rights law in the Canadian hiring process and practical strategies for building consistent, defensible recruitment practices.
EnrolledOctober 6, 2026
Instructor:Antonio Urdaneta
An overview of the legal, accommodation, and payroll obligations involved in managing employee stress leave while minimizing organizational risk.
EnrolledNovember 17, 2026
Instructor:Charmaine Hammond
An overview of practical strategies for navigating high-stakes, emotionally charged workplace conversations with clarity, confidence, and professionalism.
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Every course includes the live session where one is still to come, the recording, the materials, and a certificate of completion. All prices are in Canadian dollars.
We build sessions for HR departments, leadership teams and cross-functional groups around the issues that particular organisation is actually dealing with. Same instructors, same standard, scoped to your policies and your sector.
A short conversation is usually enough to say whether we are the right fit and what it would cost.
Employment and immigration lawyers, a conflict resolution specialist, and a CPHR who runs HR inside a large institution. They teach these courses because these are the files they run.
Certified Speaking Professional and conflict management specialist
More than 25 years as a corporate dispute resolution specialist, mediator and trainer. She has delivered conflict resolution training to over 500,000 professionals.
Barrister & Solicitor, Workplace Legal
An employment lawyer who founded Workplace Legal. He runs the investigations, accommodation and stress leave courses.
Barrister & Solicitor, Carvajal Law
Managing Lawyer at Carvajal Law and Head of Economic Immigration. He teaches the foreign worker recruitment and retention course.
Lawyer, De Grandpré Chait
An immigration lawyer at De Grandpré Chait. She teaches the employer compliance and audit course.
Senior HR Professional and Certified Coach, UBC Peter Allard School of Law
CPHR and a senior HR professional at UBC, so the human rights and hiring course is taught from inside the HR seat, not beside it.
Every course issues a certificate of completion naming the course and the number of teaching hours. That certificate is the record, and it downloads from your account as soon as the course is marked complete.
Continuing professional development requirements differ from one professional body to the next. Check with yours about what it requires and how it wants hours reported, and ask us if you need anything the certificate does not already carry.
Downloaded from My Courses, any time.
If you are a lawyer or a paralegal. LPEN’s main programme is built for licensed practitioners and several of these HR courses are taught by the same instructors. The immigration and paralegal catalogues are separate.
LPEN has spent years building courses for people whose regulator reads their work. The HR programme uses the same construction: work through real scenarios, set out what the law requires, then show the decision being made.
Courses work through the kinds of situations HR professionals actually face, rather than staying at the level of the framework.
The obligations that apply, explained by someone who argues them, with the parts that are genuinely unsettled named as unsettled.
What to do, why that and not the alternative, and what the file has to show if the decision is challenged later.
Every course issues a certificate naming the course and the teaching hours, which is the record most bodies ask for. Whether those hours count, and how they are reported, is set by your own professional body, and requirements differ from one to the next. Check with yours rather than taking a blanket answer from us.
If your body needs something the certificate does not carry, email us and we will tell you whether we can supply it.
Both. A course whose session has already run is available as a recording, and it is in your account as soon as you buy it. A course still to come you can attend live and ask questions in the session.
The recording is included either way, so booking a live session costs you nothing if you cannot make the day.
It is issued once the recording is in your account and the course is marked complete, and it downloads from My Courses. It names the course and the teaching hours.
Employment and immigration lawyers who handle these matters professionally, a conflict resolution specialist with more than 25 years in the field, and a CPHR who runs HR inside a large institution. Each instructor’s background and the courses they teach are listed above.
Yes. We build sessions for HR departments and leadership teams around the issues that organisation is dealing with, scoped to your policies and your sector. Tell us what you are facing and we will say whether we are the right fit.
A course that has not happened yet can be cancelled within three days of purchase for a full refund, less the payment processing fees. Once a course has run and the recording and materials are in your account, it cannot be refunded.
Recordings and materials stay in your account. Access windows are set per course and per pass, and the course page states the window for that course.
If you are buying for a specific reporting period and the window matters, ask us before you buy rather than after.
Short pieces on workplace issues, HR practice and the decisions and rule changes worth knowing about.

Hiring foreign workers in Canada comes with significant compliance obligations. Yet many HR professionals are expected to manage immigration-related responsibilities without formal

Workplace investigations are now a core HR responsibility in Canadian organizations. Whether the issue involves harassment, discrimination, workplace violence, bullying, misconduct, or

If your organization hires foreign workers, immigration compliance is not just an immigration team problem. It sits squarely in HR’s lap, and
Tell us what you are dealing with and we will tell you which course covers it, including when the answer is that none of them do. We reply the same business day.